AB Microfinance Bank Nigeria: Ebanking

POS

Answer:

  1. Kindly download form from ABN website OR pick up an application form from any of our branches nearest to you OR through your Relationship Officer.
  2. Fill the form and submit after completion
  3. The POS terminal is deployed to your business location within 15 business days maximum
  4. Terms and conditions apply.

Answer:

  • Step 1: Insert card
  • Step 2: Press keys with digits to enter value of goods e.g. N20, 000
  • Step 3: Press Enter key (green key) to validate amount
  • Step 4: Enter PIN and press the Enter key (green key) to confirm PIN
  • Step 5: Terminal screen reads transaction status - Approved or Declined
  • Step 6: Press Enter key (green key) to print customers receipt
  • Step 7: Press any key to print duplicate (merchants) receipt

Answer:

  • Cardholder gets instant debit for a successful transaction.
  • Business owner receives value within 24 hours (except weekends)

Answer:

  • All clients.
  • This includes but not limited to; Eatery, Spa, Supermarkets, Bar, Hotels & Restaurants, Electronic Shops, Pharmacies, Boutiques, Hospitals, Airlines, Petrol Stations etc

ATM

Answer:

The ABN Debit Card is a payment card that represents an electronic means of withdrawing money from your bank account or making purchases with the money in your bank account. The ABN Debit Card can be used on any bank ATMs. It can also be used on POS terminals.

Answer:

You can withdraw a maximum of N40, 000 per transaction and perform up to five transactions per day. In all, a customer can withdraw a maximum of N200, 000 in a day.

Answer:

You can use your AB Bank card to pay for goods and services at millions of establishments worldwide. Your card will be accepted at any establishment that displays the MasterCard logo.

Answer:

You can withdraw cash on your account from any ATM

Answer:
  • Allows you to make withdrawals and purchases on any MasterCard enabled ATM and POS.
  • You get 24/7 direct access to your personal funds allowing you pay for goods and services
  • It saves time and money, as you can spend directly from your account
  • You can shop conveniently and pay for goods and services anywhere in the Country
  • With myABcard MasterCard you enjoy unlimited FREEDOM.
  • Your card remains valid for three years
Answer:

Feature currently not available

Answer:

Visit any of our branches and submit a letter of complaint to the Client Adviser of your branch. The letter must include account number and/or PAN

Answer:

Submit a request for a new PIN through the CSU officers of your branch and a new PIN will be issued to you.

Answer:

Yes you can tie additional accounts to your Debit Card. For fresh requests, there is provision on the Application Form for the main (default) account number to be documented. There is also the space provided on the same form for the other account numbers (that the customer has, with AB Bank and would like access to).If the customer has got his access codes for a particular account and would like to add another account to the facility, he /she is required to write a letter to that effect. The letter, which must be duly signed by him, must have the following details:

  • Full Names
  • Account numbers (both existing and new)
  • Full Names

tHIS LETTER SHOULD BE SUBMITTED TO THE CLIENT ADVISER

Please log all transaction disputes via either of the following channels:
  • email to customercare@ab-mfbnigeria.com or ebanking@ab-mfbnigeria.com
  • Call us on 0902 496 9999

Mobile

Answer:

This is our mobile payment solution with which ABN customers can operate their accounts from the convenience of their homes/offices and carry out basic financial transactions using their mobile phones.

Answer:
  • Transfers
  • Repayment
  • Bill payment
  • Airtime top
Answer:

A daily transfer amount of N1, 000,000 can be done using myABmobile

Answer:

The limit allowed per transaction is N100, 000

Answer:

Do Not Disturb (DND) status of the registered line should be checked/confirmed and deactivated if active, by sending STATUS to 2442.

Answer:

No, All transactions on myABmobile are Free Of Charge irrespective of the number of times used. This is freedom.

Answer:

Yes, myABcard card can be used on all ATM and POS terminal (Mastercard compliance – 98%).

Answer:

Transactions on myABcard are Free of Charges irrespective of the number of times used.

Answer:

Account balance can be checked/verified through myABmobile. And after every transaction on your account, your account balance will be sent to you via bank alert (free of charge).

Electronic Funds Transfer

Answer:

ABN EFT is a real time solution that enables customers’ transfer funds from their ABN account to an account in any commercial bank in Nigeria.

Answer:

All ABN account holders, Corporate and individual.

Answer:

Walk into any ABN branches and to fill a form.

Loans

Answer:

Our minimum loan amount is N15, 000 and a Maximum amount of N30, 000,000. Both depend on borrower’s repayment capacity assessed based on verifiable business inventory and other criteria.

Answer:

What we offer are business loans for businesses that are already in existence/operation, and housing/house improvement loans.

Answer:
To access our loan facility;
  • You must have a business
  • The location must be within our bank’s lending area (Lagos state, Oyo state and Ogun state)
  • It must have been in existence within a specific period.
Answer:

It doesn't take longer than it ought to as long as the necessary requirements are adequately met (less than 3 working days).

Answer:

Our interest rate differs depending on the loan amount. However, it is very competitive.

Answer:

No fee or mandatory account opening is required before you can get a loan from us. No COT on ABN account (zero COT on all ABN account type).

Answer:

A valid ID-card and proof of business ownership.

Answer:

Proof of business ownership can be in form of shop rent receipt, invoices, goods/product receipt etc (Evidence to show your business have been in existence within the stipulated period).

Answer:

Yes, at least one guarantor will be required for the loan process.

Answer:

The interest amount will be calculated only on the remaining loan balance every month-end.

Answer:

You must have a physical business location with tangible evidence that you do business and that the business is yours.

Answer:

Flexible collateral arrangements depending on loan size (household goods, business equipment, goods in stock, vehicles, property etc.)

Banking Services

Answer:

A valid ID-card, and a minimum balance of N1,000. You will also enjoy all charge-free mobile banking services (instant fund transfer, bill payment, utility bills, school fees, airtime top-up, balance enquiry).

Answer:

National ID card, International Passport, Driver’s license, Permanent voter’s card etc. that has not yet expired.

Answer:
Deposits can be made through various platforms available;
  • Correspondent bank from our partner banks
  • eBillsPay at any branch of all commercial banks in Nigeria
  • internet banking transfer from all commercial banks in Nigeria.
  • Electronic transfer
  • Merchant Scheme from our partner banks.
You can also visit: Our Payments Page
Answer:

The interest rate currently is 4% per annum.

Answer:

The interest rate depends on the amount and maturity period. It is negotiable.

Answer:

The minimum amount is N20, 000.

Answer:

The minimum tenor is 30days.

Answer:

Yes, however accrued interest may be charged depending on the type of interest payment chosen.

Answer:

Interest payments can be paid into your account of choice monthly, quarterly, annually or upon maturity.