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AB Microfinance Bank
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Achieve greatness!

If you're ambitious, innovative and hard working, a career with AB Microfinance Bank Nigeria may be for you. New challenges are arising regularly as the microfinance terrain continues to develop in Nigeria. And new ideas, techniques, and solutions are needed. As the pursuit of value takes on greater significance in the financial sector, we have a multitude of career opportunities that will enable you to prove your abilities from the very first day of work.

You will be surrounded by exceptional thinkers and have access to opportunities that most people only read about. Whether you work in the office or the field, or provide solutions to our clients directly or indirectly, you'll experience a culture that is diverse, dynamic, fun and focused on helping you achieve success. Working in AB Microfinance Bank Nigeria can never be described as ordinary. It’s exciting, stimulating and challenging. Depending on how you look at it, it can also be fun.

Equal Opportunities

AB Microfinance Bank Nigeria is fully committed to the principles of equal opportunities in recruitment and employment and does not discriminate on the basis of any legally protected status or characteristic.

Current Vacancies

The Bank is seeking to fill up these vacancies, kindly go through the advert carefully and only qualified candidates should please apply accordingly.

TRAINEE LOAN OFFICER(REFCODE: TLO/CREDIT/APR/2021)


Location: ABA - ABIA STATE
Main tasks and responsibilities:
  • Creating and Managing owned Loan portfolio
  • Conducting direct promotion and/or other marketing activities on regular basis
  • Screening prospect’s eligibility, opening loan applications and arranging appointments with clients
  • Conducting loan analyses by visiting the business and household of clients, visiting the business/employer of guarantors and preparing a complete loan assessment according to the bank’s credit procedures
  • Presenting loan proposals to the credit committee and informing the client about the decision of the credit committee
  • Arranging the disbursement in collaboration with Back Office and client
  • Ensuring punctual repayments by monitoring loans with the bank’s software (myMBS) contacting and visiting all parties base on needs
  • Ensuring high quality standards of the bank’s credit portfolio
  • Actively participating in committees and group discussions, looking for ways to help solve group problems, proactively seeking for improvement and willing to align his/her personal goals with ABN’s goals.
Profile:
  • Minimum educational qualification of B.Sc./HND
  • Basic knowledge of Financial mathematics & Accounting
  • Basic computer skills and mobile Application
  • Detailed and target oriented
  • Good team spirit
  • Self-motivated and industrious individuals who like to work outdoor
  • Excellent analytical skills
  • Ability to disburse small and medium sized loans to MICRO BUSINESSES.

Interested and qualified candidates should apply on or before close of business on Monday, 26nd April, 2021.

NB: All recruitment processes would be done at Onitsha Anambra, State.

Apply

TRAINEE CLIENT ADVISER(REFCODE: TCA/BS/APR/2021)


Location: ABA - ABIA STATE
Main Responsibilities:
  • Taking Enquiries and providing necessary information to clients
  • Active sales of the Banking Services products
  • Direct promotion in markets
  • Mobilize deposits by cross-selling the banks products and giving general information about products/ services and their uses/benefits.
  • Account opening and all customer account related operations
  • Disbursements of loans
  • Providing excellent customer service
Requirements:
  • Minimum educational qualification of B.Sc./HND
  • Good communication and Interpersonal Skills
  • Excellent selling and Marketing skills
  • Active PC user
  • Excellent customer service relation
  • 1-2 years relevant working experience would be an added advantage
  • Ability to work effectively with minimal supervision

All qualified applicants should apply on or before close of business, Tuesday, 20th April, 2021.

NB: All recruitment processes would be done at Onitsha Anambra, State.

Apply

TRAINEE CASHIER(REFCODE: TCAS/BS/APR/2021)


Location: ABA - ABIA STATE
Main Responsibilities:
  • Perform Clients deposit and withdrawal transactions (cash and cheque) within approved limits and provide responses to customers’ enquiries or complaints in a polite and courteous manner within the cash area.
  • Ensure complete adherence to the dictates of the Cashbox Procedure (including adjoining annexes) and other applicable MEMOs in force at all times.
  • Ensure that Cash is arranged and stored in an orderly manner (according to denominations) in the Till box and ensure that the cash cabin is neat, tidy, and free from all prohibited items.
  • Verify the correctness of customers account details (Name, account Number, account type etc.), signatures and pictures before performing deposit and withdrawal transaction.
  • Verify that cash notes received are not counterfeit notes at the time of presentation using the pre-installed Mercury Lights.
  • Ensure proper and complete record keeping and filing of all transaction reports and receipts
  • Support and participate in the deposit mobilization effort of the branch.
  • Actively support the client advisor team in raising deposits by cross-selling, giving general information about products and services and referring clients to the client advisors.
  • Actively inform clients about transferring their funds via the funds transfer channel.
Requirements:
  • Minimum educational qualification of OND in any related field
  • Good communication and Interpersonal Skills
  • Active PC user
  • Excellent customer service relation
  • Ability to work effectively with minimal supervision
  • 1-2 years working experience in any related field would be an added advantage

All qualified applicants should apply on or before close of business, Tuesday, 20th April, 2021.

NB: All recruitment processes would be done at Onitsha Anambra, State.

Apply

FRONT DESK OFFICER(REFCODE: FDO/BS/APR/2021)


Location: ABA - ABIA STATE
Main Responsibilities:
  • Welcome customers to the bank; communicating courteously with customers by telephone, email, and in person.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.
  • Determine and respond to customers enquiries in a professional manner by direct them to the respective workstation or unit where their needs would be served.
  • Coordinating loan clients for disbursement according to disbursement schedules.
  • Resolves product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.
  • Directly supervise other admin personnel (cleaners, security guards) for an effective discharge of their duties.
  • Organize, Sort and distribute incoming mail without delays.
  • Ensure that the driver’s log book, fuel login sheet, is logged properly and updated.
Requirements:
  • Minimum educational qualification of OND in any related field
  • Good communication and Interpersonal Skills
  • Active PC user
  • Excellent customer service relation
  • Ability to work effectively with minimal supervision
  • 1-2 years working experience in any related field would be an added advantage

All qualified applicants should apply on or before close of business, Tuesday, 20th April, 2021.

NB: All recruitment processes would be done at Onitsha Anambra, State.

Apply

TRAINEE BACK OFFICE CREDIT OFFICER(REFCODE: TBOCO/BC/APR/2021)


Location: ABA - ABIA STATE
Main Responsibilities:
  • Application and Proposal data entry into the Bank’s software systems
  • Control of Credit files and fulfilment of Credit committee decision
  • Preparation of documents for disbursement of loans under the supervision of an experienced BOCO
  • Coordinating loan clients for disbursement according to disbursement schedules.
  • Verifies and balances data by reviewing data; pulling and returning data to user for correction.
  • Completes data management by sorting, batching, and archiving files.
  • Responsible for files transfer within branches
Requirements:
  • Minimum educational qualification of OND in any discipline
  • At least 2 years working experience in any related field would be an added advantage
  • Excellent Data Entry skill with a high level of accuracy
  • Excellent time management
  • Good communication and Interpersonal Skills
  • Excellent customer service relation
  • Ability to work effectively with minimal supervision.

All qualified applicants should apply on or before close of business, Tuesday, 20th April, 2021.

NB: All recruitment processes would be done at Onitsha Anambra, State.

Apply

SENIOR SERVICE DESK OFFICER(REFCODE: IT/SDO/SEP/2020)


Location: Lagos
Main Responsibilities:
  • Ensure end-user satisfaction at the defined level (as initial point of contact of users)
  • Ensure continuous IT service delivery to end-users as well as agreed resolution time
  • Ensure compliance to layer 1 information security, policies and operating procedures
  • Assist in coordinating the IT service desk activities to deliver IT services to different geographic areas
  • Assist in managing schedules and workloads of team members in a proactive manner
  • Deliver training when required, implement approved process improvements
  • Compile reports to track adherence to established service-level targets
  • Ensuring the accuracy and integrity of the equipment tracking database
  • Contributing to the maintenance of the business internal knowledge base
  • Creating and updating relevant documentation.
  • Manage and follow-up on all IT Requests
  • Escalate unresolved issues/requests to 2nd Line in a timely manner
  • Document internal procedures and ensure effective monitoring
  • Support the release deployment to the branches
  • Utilize and maintain the IT service desk tracking software
  • Ensure proper monitoring of periodical IT operations reports within the department
  • Ensure and maintain internal IT Operations security as it relates to general information security policies and guidelines.
Necessary experience, skills and knowledge:
  • Minimum BSc / HND / OND in Computer Science or any other related discipline
  • At least four years of relevant experience in a similar environment
  • Broad knowledge of network, infrastructure, application, database and generic IT services
  • Excellent interpersonal and communication skill: Good writing, public speaking & presentation skills, critical listening and conflict management.
  • Analytical and adaptability skills: demonstrates ability for sound decision making and strategic planning, problem solving, flexible to change and manage change process
  • Confidentiality: demonstrates ability to be discrete, shows good work ethics and trust
  • Excellent Organizational skills: Time management, data management and ability to prioritize, manage own work schedule effectively and deliver within stipulated deadlines

All qualified applicants should apply on or before close of business, Friday, 2nd October, 2020.

Apply

TRAINEE LOAN OFFICER (REFCODE:TLO/C/JAN/2021)


LOCATION: SOUTH EAST REGION (Onitsha, Nnewi & Aba)
Main tasks and responsibilities:
  • Creating and Managing owned Loan portfolio
  • Conducting direct promotion and/or other marketing activities on regular basis
  • Screening prospect’s eligibility, opening loan applications and arranging appointments with clients
  • Conducting loan analyses by visiting the business and household of clients, visiting the business/employer of guarantors and preparing a complete loan assessment according to the bank’s credit procedures
  • Presenting loan proposals to the credit committee and informing the client about the decision of the credit committee
  • Arranging the disbursement in collaboration with Back Office and client
  • Ensuring punctual repayments by monitoring loans with the bank’s software (myMBS) contacting and visiting all parties base on needs
  • Ensuring high quality standards of the bank’s credit portfolio
  • Actively participating in committees and group discussions, looking for ways to help solve group problems, proactively seeking for improvement and willing to align his/her personal goals with ABN’s goals.
Profile:
  • Minimum educational qualification of B.Sc./HND
  • Basic knowledge of Financial mathematics & Accounting
  • Basic computer skills and mobile Application
  • Detailed and target oriented
  • Good team spirit
  • Self-motivated and industrious individuals who like to work outdoor
  • Excellent analytical skills
  • Ability to disburse small and medium sized loans to MICRO BUSINESSES.

Interested and qualified candidates should apply on or before close of business on Friday, 8th of January, 2021.

Apply

TRAINEE CASHIER (REFCODE:TCASH/ONA/JAN/2021)


LOCATION:ONITSHA, NNEWI & ABA
Main Responsibilities:
  • Perform Clients deposit and withdrawal transactions (cash and cheque) within approved limits and provide responses to customers’ enquiries or complaints in a polite and courteous manner within the cash area.
  • Ensure complete adherence to the dictates of the Cashbox Procedure (including adjoining annexes) and other applicable MEMOs in force at all times.
  • Ensure that Cash is arranged and stored in an orderly manner (according to denominations) in the Till box and ensure that the cash cabin is neat, tidy, and free from all prohibited items.
  • Verify the correctness of customers account details (Name, account Number, account type etc.), signatures and pictures before performing deposit and withdrawal transaction.
  • Verify that cash notes received are not counterfeit notes at the time of presentation using the pre-installed Mercury Lights.
  • Ensure proper and complete record keeping and filing of all transaction reports and receipts
  • Support and participate in the deposit mobilization effort of the branch.
  • Actively support the client advisor team in raising deposits by cross-selling, giving general information about products and services and referring clients to the client advisors.
  • Actively inform clients about transferring their funds via the funds transfer channel.
Requirements:
  • Minimum educational qualification of OND in any related field
  • Good communication and Interpersonal Skills
  • Active PC user
  • Excellent customer service relation
  • Ability to work effectively with minimal supervision
  • 1-2 years working experience in any related field would be an added advantage

Interested and qualified candidates should apply on or before close of business on Friday, 15th of January, 2021.

Apply

FRONT DESK OFFICER (REFCODE:FDO/ONA/JAN/2021)


LOCATION: ONITSHA, NNEWI & ABA
Main Responsibilities:
  • Welcome customers to the bank; communicating courteously with customers by telephone, email, and in person.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.
  • Determine and respond to customers enquiries in a professional manner by direct them to the respective workstation or unit where their needs would be served.
  • Coordinating loan clients for disbursement according to disbursement schedules.
  • Resolves product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.
  • Directly supervise other admin personnel (cleaners, security guards) for an effective discharge of their duties.
  • Organize, Sort and distribute incoming mail without delays.
  • Ensure that the driver’s log book, fuel login sheet, is logged properly and updated.
Requirements:
  • Minimum educational qualification of OND in any related field
  • Good communication and Interpersonal Skills
  • Active PC user
  • Excellent customer service relation
  • Ability to work effectively with minimal supervision
  • 1-2 years working experience in any related field would be an added advantage

Interested and qualified candidates should apply on or before close of business on Friday, 15th of January, 2021.

Apply

TRAINEE CLIENT ADVISER (REFCODE:TCA/ONA/JAN/2021)


LOCATION: ONITSHA, NNEWI & ABA
Main Responsibilities:
  • Taking Enquiries and providing necessary information to clients
  • Active sales of the Banking Services products
  • Direct promotion in markets
  • Mobilize deposits by cross-selling the banks products and giving general information about products/ services and their uses/benefits.
  • Account opening and all customer account related operations
  • Disbursements of loans
  • Providing excellent customer service
Requirements:
  • Minimum educational qualification of B.Sc./HND
  • Good communication and Interpersonal Skills
  • Excellent selling and Marketing skills
  • Active PC user
  • Excellent customer service relation
  • 1-2 years relevant working experience would be an added advantage
  • Ability to work effectively with minimal supervision

Interested and qualified candidates should apply on or before close of business on Friday, 15th of January, 2021.

Apply

TRAINEE BACK OFFICE CREDIT OFFICER (REFCODE:BOCO/ONA/JAN/2021)


LOCATION: ONITSHA, NNEWI & ABA
Main Responsibilities:
  • Application and Proposal data entry into the Bank’s software systems
  • Control of Credit files and fulfilment of Credit committee decision
  • Preparation of documents for disbursement of loans under the supervision of an experienced BOCO
  • Coordinating loan clients for disbursement according to disbursement schedules.
  • Verifies and balances data by reviewing data; pulling and returning data to user for correction.
  • Completes data management by sorting, batching, and archiving files.
  • Responsible for files transfer within branches
Requirements:
  • Minimum educational qualification of OND in any discipline
  • At least 2 years working experience in any related field would be an added advantage
  • Excellent Data Entry skill with a high level of accuracy
  • Excellent time management
  • Good communication and Interpersonal Skills
  • Excellent customer service relation
  • Ability to work effectively with minimal supervision

Interested and qualified candidates should apply on or before close of business on Friday, 15th of January, 2021.

Apply

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28, Akintoye Shogunle Street, Ikeja, Lagos
customercare@ab-mfbnigeria.com
(+234)902 496 9999
(+234)902 496 9778

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AGREEMENT AND TERMS & CONDITIONS

AB MICROFINANCE BANK NIGERIA LIMITED (AB MFB) operating on the basis of the Central Bank of Nigeria licence No. REF:OFI/GPF/POL/GEN/01/130 Hereinafter referred to as “Bank”, on the one hand, and the account holder, hereinafter referred to as the Account Holder, on the other hand have concluded among themselves the following Agreement on Wednesday, 22 October 2008.

BANK

AB MICROFINANCE BANK NIGERIA LIMITED with License No REF:OFI/GPF/POL/GEN/01/130, issued on 3rd November 2008 by the Central Bank of Nigeria, & with CAC Certificate of Incorporation No. RC 747760; with its Head Office address at No.28 Akintoye Shogunle Street (Opposite No 2 John Olugbo Street) Ikeja Lagos Phone: +234-1-2122387

1. SUBJECT OF THE AGREEMENT

The Bank shall be responsible for the account opening, acceptance and deposit of funds into the Account, transfer and withdrawal of funds from the Account, and the execution of other operations as per the Account Holder’s instructions. This account opening and account characteristics shall comply with Know Your Customer level 1 from Central Bank of Nigeria in order to promote financial inclusion.

2. ACCOUNT OPENING AND OPERATIONS

2.1 On the basis of supporting information and documentation, the Bank shall open the account and thereon operate on behalf of the Account Holder the above mentioned account.
2.2
Account statements are available on Account Holder’s request. Upon receiving, the Account Holder must read and carefully check his/her statements as soon as possible. Unless the Bank receives any queries or complaints regarding a Statement within 14 days of the date of that Statement, then the Bank shall be entitled to assume that the Account Holder agrees that the Statement.
2.3
Cash withdrawals and money transfer instructions shall be executed by the Bank only on the basis of original written instructions received from the Account Holder, or by the account holder via available electronic means.
2.4
All operations shall be conducted within the limits of the available balance on the Account.
2.5
The Account Holder should pay for all related account fees according to the Bank’s current List of Charges and Rates

3. RIGHTS AND LIABILITIES OF THE PARTIES

3.1 Rights and Liabilities of the Bank:

3.1.1. The Bank bears responsibility for conducting operations through the Accounts in accordance with the regulations and legislation in force in the Federal Republic of Nigeria and in accordance with generally accepted banking practices.
3.1.2.
The Bank bears responsibility for the storage and safekeeping of the funds placed on the Account.
3.1.3.
Bank shall accept cash and non-cash deposits from the Account Holder. The Bank shall accept cash and non-cash withdrawals of the Account Holder. All mentioned transactions must be within the limits set by the Anti-Money Laundering Policies of the Bank & the laws of the Federal Republic of Nigeria.
3.1.4.
The Bank must at all times guarantee the execution of Account Holder’s instructions for Account transactions. The Bank is paying interest on the account according to the latest List of Charges and Rates.
3.1.5.
The Bank guarantees that information regarding the Account Holder, the Account and any Account operations will remain confidential.
3.1.6.
The Bank reserve rights to deduct fee for Bank Operations from the balance on the Account Holder’s Account according to the current List of Charges and Rates.
3.1.7.
The Bank reserves the right to amend the List of Charges and Rates from time to time without prior notification to the Account Holder.

3.2 Rights and Liabilities of the Account Holder:


3.2.1.
The Account Holder has the right to give instructions to the Bank to conduct operations through the Accounts within the framework of the Bank’s policy and procedures and other founding documents.
3.2.2.
The Account Holder shall immediately inform the Bank of any changes in the information previously provided to the Bank.
3.2.3.
If applicable, the Account Holder is entitled to receive interests on the account until the day of closing the account.

4. TERMS OF VALIDITY

4.1. The Agreement shall be effective from the date of its signature by both Parties or electronic acceptance/approval by both Parties. The Agreement is concluded for an unlimited period of time.
4.2.
The Account Holder can terminate the Agreement at any time on the basis of a written application to close the Account. Upon the termination of this Agreement, the Bank shall proceed with account closure.
4.3.
The Bank has the right to terminate this agreement if the account is considered dormant. Regarding dormant accounts, the bank is following the rules set by the Central Bank of Nigeria & the practice amongst the financial institutions conducting business in the Federal Republic of Nigeria.
4.4.
Termination of this Agreement is the basis for the close of Account Holder’s account.
4.5.
If the Agreement is terminated, credit funds on the Account shall be returned to the Account Holder or, upon the Account Holder’s instructions shall be transferred to another account within reasonable time.

5. ELECTRONIC CHANNELS

5.1. You agree to take responsibility for protecting and ensuring safety of your user login profiles (user ID and password) at all times. Registration for the Mobile channel is for a single user only; You must not permit other persons use your user login profile nor disclose your details to third parties. AB MFB will not be liable for any losses arising from unauthorized access to, or use of your account arising from your negligence or failure to safeguard and protect your user login profile or any other customer information protection device or functionality provided by the bank to facilitate confidentiality, integrity and accuracy of your data.
5.2.
Your access to the Mobile channel may be suspended at any time without notice to maintain the integrity of this service or in instances of system maintenance or failure, or for any reasons beyond AB MFB’s control. AB MFB also reserves the right to temporarily or permanently change, modify or discontinue this service at any time without notice. You hereby agree that AB MFB will not be liable to you or any third party for the exercise of these rights of suspension, modification and discontinuation.

6. FINAL PROVISIONS

6.1.
Disputes which cannot be settled on a bilateral basis will be resolved in the courts of the Federal Republic of Nigeria and subject to the Laws of the Federal republic of Nigeria.
6.2.
The Account Holder hereby acknowledges that he/she has read, understood and agreed to the provisions of the contract.


Klaus Mueller

MD / CEO

Klaus Mueller is the MD/CEO of AB Microfinance Bank Nigeria, responsible for the strategic direction and the day-to-day operations of the bank. He has extensive experience in the management of financial institutions in German and Eastern Europe, where he has served in senior roles in risk management and general management of commercial banks. Klaus has played leading roles in the start-up of microfinance banks and in the restructuring of commercial banks. He holds an MBA degree and is a certified financial analyst (CFA) and speaks German, English, Russian and Serbian.



Pawel Wodz

Chief Business Officer

Pawel joined the Management Board of ABN in 2014 bringing a lot of knowledge and experience in Credit, Finance and Treasury Management. Since joining LFS in 2009, he has served in various consulting capacities on the AccessHolding network of banks including Credit Manager / Deputy General Manager in AccessBank Liberia, Credit Advisor and Senior Expert for Finance and Treasury as well as Credit Manager and Deputy CEO in AccessBank Tanzania. Prior to joining LFS, he worked as a Business Analyst with international strategic consultancies in Warsaw. Pawel speaks Polish, German, English and is currently learning Yoruba.



Oladapo Ikupolati

Chief Financial Officer

Oladapo Ikupolati is the Chief Financial Officer (CFO) of AB Microfinance Bank Nigeria. He joined ABN in 2010 as a Financial Control Officer and also worked as the Head of the Internal Audit Function before moving to the Banking Services department as a Deputy Banking Services Manager. He also served as the Chief Banking Services Officer (CBSO) prior to his appointment as the CFO. Dapo is an active member of various professional institutes and association with 14 years cumulative experience in the field of Banking, Accounting, Financial Control & Planning, Internal Audit and Information Systems Audit.



Leo Armel Tchoudjang Nzoutchoum

Chief Information Officer

Leo-Armel is the Chief Information Officer of AB Microfinance Bank Nigeria responsible for the digital transformation and innovation, strategic alignment between IT and business of the bank and driving the day-to-day operational excellence in an efficient manner. He joined ABN as the program manager for the E-Banking program in Nigeria and supporting other Branchless Banking projects in the Holding network. His professional background led him to work in Consulting, Banking and Telecom industries mainly in Europe and Africa where he managed various internal and cross-border strategic projects. Leo-Armel is a business-oriented digital professional and speaks English and French.



Abiodun Adetunji

Chief Risk Officer(CRO)

Abiodun Adetunji is the Chief Risk Officer (CRO) of AB Microfinance Bank Nigeria. She joined ABN at inception in 2008 as Loan Officers. She was one of the pioneer Branch Managers before starting the Risk unit in 2011 and also worked as Group Leader Micro Credit. Abiodun has over 6years’ work experience as a Risk officer in Risk Dept and was the manager responsible for all operational risk management activities in the Bank prior to her appointment as the CRO. Abiodun is an active member of various professional bodies with 15 years cumulative experience in the field of Credit Administration & Portfolio Management, Risk management and Process Control.



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logonew
28, Akintoye Shogunle Street, Ikeja, Lagos
customercare@ab-mfbnigeria.com
(+234)902 496 9999
(+234)902 496 9778

Loans

Micro Loans
SME Loans
Housing Loans

Services

Open an Account
E-Banking
About the bank
Financials
FAQ

Quick links

Terms of Service
Privacy Policy
Disclaimer
Client Security
Complaint
© 2020 AB Microfinance. All Rights Reserved
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