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AB Microfinance Bank
  • Loans
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Achieve greatness!

If you're ambitious, innovative and hard working, a career with AB Microfinance Bank Nigeria may be for you. New challenges are arising regularly as the microfinance terrain continues to develop in Nigeria. And new ideas, techniques, and solutions are needed. As the pursuit of value takes on greater significance in the financial sector, we have a multitude of career opportunities that will enable you to prove your abilities from the very first day of work.

You will be surrounded by exceptional thinkers and have access to opportunities that most people only read about. Whether you work in the office or the field, or provide solutions to our clients directly or indirectly, you'll experience a culture that is diverse, dynamic, fun and focused on helping you achieve success. Working in AB Microfinance Bank Nigeria can never be described as ordinary. It’s exciting, stimulating and challenging. Depending on how you look at it, it can also be fun.

Equal Opportunities

AB Microfinance Bank Nigeria is fully committed to the principles of equal opportunities in recruitment and employment and does not discriminate on the basis of any legally protected status or characteristic.

Current Vacancies

The Bank is seeking to fill up these vacancies, kindly go through the advert carefully and only qualified candidates should please apply accordingly.

TRAINEE LOAN OFFICER(REFCODE: TLO/CREDIT/APR/2021)


Location: ABA - ABIA STATE
Main tasks and responsibilities:
  • Creating and Managing owned Loan portfolio
  • Conducting direct promotion and/or other marketing activities on regular basis
  • Screening prospect’s eligibility, opening loan applications and arranging appointments with clients
  • Conducting loan analyses by visiting the business and household of clients, visiting the business/employer of guarantors and preparing a complete loan assessment according to the bank’s credit procedures
  • Presenting loan proposals to the credit committee and informing the client about the decision of the credit committee
  • Arranging the disbursement in collaboration with Back Office and client
  • Ensuring punctual repayments by monitoring loans with the bank’s software (myMBS) contacting and visiting all parties base on needs
  • Ensuring high quality standards of the bank’s credit portfolio
  • Actively participating in committees and group discussions, looking for ways to help solve group problems, proactively seeking for improvement and willing to align his/her personal goals with ABN’s goals.
Profile:
  • Minimum educational qualification of B.Sc./HND
  • Basic knowledge of Financial mathematics & Accounting
  • Basic computer skills and mobile Application
  • Detailed and target oriented
  • Good team spirit
  • Self-motivated and industrious individuals who like to work outdoor
  • Excellent analytical skills
  • Ability to disburse small and medium sized loans to MICRO BUSINESSES.

Interested and qualified candidates should apply on or before close of business on Monday, 26nd April, 2021.

NB: All recruitment processes would be done at Onitsha Anambra, State.

Apply

TRAINEE CLIENT ADVISER(REFCODE: TCA/BS/APR/2021)


Location: ABA - ABIA STATE
Main Responsibilities:
  • Taking Enquiries and providing necessary information to clients
  • Active sales of the Banking Services products
  • Direct promotion in markets
  • Mobilize deposits by cross-selling the banks products and giving general information about products/ services and their uses/benefits.
  • Account opening and all customer account related operations
  • Disbursements of loans
  • Providing excellent customer service
Requirements:
  • Minimum educational qualification of B.Sc./HND
  • Good communication and Interpersonal Skills
  • Excellent selling and Marketing skills
  • Active PC user
  • Excellent customer service relation
  • 1-2 years relevant working experience would be an added advantage
  • Ability to work effectively with minimal supervision

All qualified applicants should apply on or before close of business, Tuesday, 20th April, 2021.

NB: All recruitment processes would be done at Onitsha Anambra, State.

Apply

TRAINEE CASHIER(REFCODE: TCAS/BS/APR/2021)


Location: ABA - ABIA STATE
Main Responsibilities:
  • Perform Clients deposit and withdrawal transactions (cash and cheque) within approved limits and provide responses to customers’ enquiries or complaints in a polite and courteous manner within the cash area.
  • Ensure complete adherence to the dictates of the Cashbox Procedure (including adjoining annexes) and other applicable MEMOs in force at all times.
  • Ensure that Cash is arranged and stored in an orderly manner (according to denominations) in the Till box and ensure that the cash cabin is neat, tidy, and free from all prohibited items.
  • Verify the correctness of customers account details (Name, account Number, account type etc.), signatures and pictures before performing deposit and withdrawal transaction.
  • Verify that cash notes received are not counterfeit notes at the time of presentation using the pre-installed Mercury Lights.
  • Ensure proper and complete record keeping and filing of all transaction reports and receipts
  • Support and participate in the deposit mobilization effort of the branch.
  • Actively support the client advisor team in raising deposits by cross-selling, giving general information about products and services and referring clients to the client advisors.
  • Actively inform clients about transferring their funds via the funds transfer channel.
Requirements:
  • Minimum educational qualification of OND in any related field
  • Good communication and Interpersonal Skills
  • Active PC user
  • Excellent customer service relation
  • Ability to work effectively with minimal supervision
  • 1-2 years working experience in any related field would be an added advantage

All qualified applicants should apply on or before close of business, Tuesday, 20th April, 2021.

NB: All recruitment processes would be done at Onitsha Anambra, State.

Apply

FRONT DESK OFFICER(REFCODE: FDO/BS/APR/2021)


Location: ABA - ABIA STATE
Main Responsibilities:
  • Welcome customers to the bank; communicating courteously with customers by telephone, email, and in person.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.
  • Determine and respond to customers enquiries in a professional manner by direct them to the respective workstation or unit where their needs would be served.
  • Coordinating loan clients for disbursement according to disbursement schedules.
  • Resolves product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.
  • Directly supervise other admin personnel (cleaners, security guards) for an effective discharge of their duties.
  • Organize, Sort and distribute incoming mail without delays.
  • Ensure that the driver’s log book, fuel login sheet, is logged properly and updated.
Requirements:
  • Minimum educational qualification of OND in any related field
  • Good communication and Interpersonal Skills
  • Active PC user
  • Excellent customer service relation
  • Ability to work effectively with minimal supervision
  • 1-2 years working experience in any related field would be an added advantage

All qualified applicants should apply on or before close of business, Tuesday, 20th April, 2021.

NB: All recruitment processes would be done at Onitsha Anambra, State.

Apply

TRAINEE BACK OFFICE CREDIT OFFICER(REFCODE: TBOCO/BC/APR/2021)


Location: ABA - ABIA STATE
Main Responsibilities:
  • Application and Proposal data entry into the Bank’s software systems
  • Control of Credit files and fulfilment of Credit committee decision
  • Preparation of documents for disbursement of loans under the supervision of an experienced BOCO
  • Coordinating loan clients for disbursement according to disbursement schedules.
  • Verifies and balances data by reviewing data; pulling and returning data to user for correction.
  • Completes data management by sorting, batching, and archiving files.
  • Responsible for files transfer within branches
Requirements:
  • Minimum educational qualification of OND in any discipline
  • At least 2 years working experience in any related field would be an added advantage
  • Excellent Data Entry skill with a high level of accuracy
  • Excellent time management
  • Good communication and Interpersonal Skills
  • Excellent customer service relation
  • Ability to work effectively with minimal supervision.

All qualified applicants should apply on or before close of business, Tuesday, 20th April, 2021.

NB: All recruitment processes would be done at Onitsha Anambra, State.

Apply

SENIOR SERVICE DESK OFFICER(REFCODE: IT/SDO/SEP/2020)


Location: Lagos
Main Responsibilities:
  • Ensure end-user satisfaction at the defined level (as initial point of contact of users)
  • Ensure continuous IT service delivery to end-users as well as agreed resolution time
  • Ensure compliance to layer 1 information security, policies and operating procedures
  • Assist in coordinating the IT service desk activities to deliver IT services to different geographic areas
  • Assist in managing schedules and workloads of team members in a proactive manner
  • Deliver training when required, implement approved process improvements
  • Compile reports to track adherence to established service-level targets
  • Ensuring the accuracy and integrity of the equipment tracking database
  • Contributing to the maintenance of the business internal knowledge base
  • Creating and updating relevant documentation.
  • Manage and follow-up on all IT Requests
  • Escalate unresolved issues/requests to 2nd Line in a timely manner
  • Document internal procedures and ensure effective monitoring
  • Support the release deployment to the branches
  • Utilize and maintain the IT service desk tracking software
  • Ensure proper monitoring of periodical IT operations reports within the department
  • Ensure and maintain internal IT Operations security as it relates to general information security policies and guidelines.
Necessary experience, skills and knowledge:
  • Minimum BSc / HND / OND in Computer Science or any other related discipline
  • At least four years of relevant experience in a similar environment
  • Broad knowledge of network, infrastructure, application, database and generic IT services
  • Excellent interpersonal and communication skill: Good writing, public speaking & presentation skills, critical listening and conflict management.
  • Analytical and adaptability skills: demonstrates ability for sound decision making and strategic planning, problem solving, flexible to change and manage change process
  • Confidentiality: demonstrates ability to be discrete, shows good work ethics and trust
  • Excellent Organizational skills: Time management, data management and ability to prioritize, manage own work schedule effectively and deliver within stipulated deadlines

All qualified applicants should apply on or before close of business, Friday, 2nd October, 2020.

Apply

TRAINEE LOAN OFFICER (REFCODE:TLO/C/JAN/2021)


LOCATION: SOUTH EAST REGION (Onitsha, Nnewi & Aba)
Main tasks and responsibilities:
  • Creating and Managing owned Loan portfolio
  • Conducting direct promotion and/or other marketing activities on regular basis
  • Screening prospect’s eligibility, opening loan applications and arranging appointments with clients
  • Conducting loan analyses by visiting the business and household of clients, visiting the business/employer of guarantors and preparing a complete loan assessment according to the bank’s credit procedures
  • Presenting loan proposals to the credit committee and informing the client about the decision of the credit committee
  • Arranging the disbursement in collaboration with Back Office and client
  • Ensuring punctual repayments by monitoring loans with the bank’s software (myMBS) contacting and visiting all parties base on needs
  • Ensuring high quality standards of the bank’s credit portfolio
  • Actively participating in committees and group discussions, looking for ways to help solve group problems, proactively seeking for improvement and willing to align his/her personal goals with ABN’s goals.
Profile:
  • Minimum educational qualification of B.Sc./HND
  • Basic knowledge of Financial mathematics & Accounting
  • Basic computer skills and mobile Application
  • Detailed and target oriented
  • Good team spirit
  • Self-motivated and industrious individuals who like to work outdoor
  • Excellent analytical skills
  • Ability to disburse small and medium sized loans to MICRO BUSINESSES.

Interested and qualified candidates should apply on or before close of business on Friday, 8th of January, 2021.

Apply

TRAINEE CASHIER (REFCODE:TCASH/ONA/JAN/2021)


LOCATION:ONITSHA, NNEWI & ABA
Main Responsibilities:
  • Perform Clients deposit and withdrawal transactions (cash and cheque) within approved limits and provide responses to customers’ enquiries or complaints in a polite and courteous manner within the cash area.
  • Ensure complete adherence to the dictates of the Cashbox Procedure (including adjoining annexes) and other applicable MEMOs in force at all times.
  • Ensure that Cash is arranged and stored in an orderly manner (according to denominations) in the Till box and ensure that the cash cabin is neat, tidy, and free from all prohibited items.
  • Verify the correctness of customers account details (Name, account Number, account type etc.), signatures and pictures before performing deposit and withdrawal transaction.
  • Verify that cash notes received are not counterfeit notes at the time of presentation using the pre-installed Mercury Lights.
  • Ensure proper and complete record keeping and filing of all transaction reports and receipts
  • Support and participate in the deposit mobilization effort of the branch.
  • Actively support the client advisor team in raising deposits by cross-selling, giving general information about products and services and referring clients to the client advisors.
  • Actively inform clients about transferring their funds via the funds transfer channel.
Requirements:
  • Minimum educational qualification of OND in any related field
  • Good communication and Interpersonal Skills
  • Active PC user
  • Excellent customer service relation
  • Ability to work effectively with minimal supervision
  • 1-2 years working experience in any related field would be an added advantage

Interested and qualified candidates should apply on or before close of business on Friday, 15th of January, 2021.

Apply

FRONT DESK OFFICER (REFCODE:FDO/ONA/JAN/2021)


LOCATION: ONITSHA, NNEWI & ABA
Main Responsibilities:
  • Welcome customers to the bank; communicating courteously with customers by telephone, email, and in person.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.
  • Determine and respond to customers enquiries in a professional manner by direct them to the respective workstation or unit where their needs would be served.
  • Coordinating loan clients for disbursement according to disbursement schedules.
  • Resolves product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.
  • Directly supervise other admin personnel (cleaners, security guards) for an effective discharge of their duties.
  • Organize, Sort and distribute incoming mail without delays.
  • Ensure that the driver’s log book, fuel login sheet, is logged properly and updated.
Requirements:
  • Minimum educational qualification of OND in any related field
  • Good communication and Interpersonal Skills
  • Active PC user
  • Excellent customer service relation
  • Ability to work effectively with minimal supervision
  • 1-2 years working experience in any related field would be an added advantage

Interested and qualified candidates should apply on or before close of business on Friday, 15th of January, 2021.

Apply

TRAINEE CLIENT ADVISER (REFCODE:TCA/ONA/JAN/2021)


LOCATION: ONITSHA, NNEWI & ABA
Main Responsibilities:
  • Taking Enquiries and providing necessary information to clients
  • Active sales of the Banking Services products
  • Direct promotion in markets
  • Mobilize deposits by cross-selling the banks products and giving general information about products/ services and their uses/benefits.
  • Account opening and all customer account related operations
  • Disbursements of loans
  • Providing excellent customer service
Requirements:
  • Minimum educational qualification of B.Sc./HND
  • Good communication and Interpersonal Skills
  • Excellent selling and Marketing skills
  • Active PC user
  • Excellent customer service relation
  • 1-2 years relevant working experience would be an added advantage
  • Ability to work effectively with minimal supervision

Interested and qualified candidates should apply on or before close of business on Friday, 15th of January, 2021.

Apply

TRAINEE BACK OFFICE CREDIT OFFICER (REFCODE:BOCO/ONA/JAN/2021)


LOCATION: ONITSHA, NNEWI & ABA
Main Responsibilities:
  • Application and Proposal data entry into the Bank’s software systems
  • Control of Credit files and fulfilment of Credit committee decision
  • Preparation of documents for disbursement of loans under the supervision of an experienced BOCO
  • Coordinating loan clients for disbursement according to disbursement schedules.
  • Verifies and balances data by reviewing data; pulling and returning data to user for correction.
  • Completes data management by sorting, batching, and archiving files.
  • Responsible for files transfer within branches
Requirements:
  • Minimum educational qualification of OND in any discipline
  • At least 2 years working experience in any related field would be an added advantage
  • Excellent Data Entry skill with a high level of accuracy
  • Excellent time management
  • Good communication and Interpersonal Skills
  • Excellent customer service relation
  • Ability to work effectively with minimal supervision

Interested and qualified candidates should apply on or before close of business on Friday, 15th of January, 2021.

Apply

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logonew
28, Akintoye Shogunle Street, Ikeja, Lagos
customercare@ab-mfbnigeria.com
(+234)902 496 9999
(+234)902 496 9778

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SME Loans
Housing Loans

Services

Open an Account
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About the bank
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© 2020 AB Microfinance. All Rights Reserved

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PRIVACY POLICY

This Privacy Policy (“Policy”) sets out the basis on which any personal data We collect from you, or that you provide Us, will be processed by Us, including the type of information being collected, method of such information collection, use of such information, protection of such information and sharing of such information with third parties. The Policy applies to all of the products, subscriber based services, mobile applications ( “Services” ) and websites offered by AB Microfinance Bank Nigeria Limited ( “AB Microfinance Bank”, “Our”, “Us”, “We” ) or its numerous branches or affiliated companies

Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it. By continuing to visit Our website (www.ab-mfbnigeria.com) and other AB Microfinance Bank customer touch points, you accept and consent to the practices described in this Policy. If you do not agree/accept please do not use or access Our website or other AB Microfinance Bank Services.

If you have any questions or concerns regarding this Policy, you should contact us on info@ab-mfbnigeria.com.

INFORMATION WE COLLECT

When you use Our websites and Services, We collect and store your personal information which is provided by you from time to time. Personal information in this context shall include all data such as: full legal name, bank verification number, phone number, means of identification, identification number, mailing address, email address, tax ID, a photo, biometric information, occupation, assets, income, location data, an online identifier and other unique identifier such as but not limited to MAC address, IP address, IMEI number, IMSI number, SIM.

We collect information when you create an account, subscribe, participate in any interactive features of Our Services, fill out a form, apply for a loan, use your credit or debit cards, request customer support or otherwise communicate with Us.

We may obtain information through Our mobile applications that you install on your mobile devices to access and use Our Services.

We may also collect other information such as video footages of you whenever you step into any of Our branches, telephone conversations when you call any of Our contact center lines, geographic information.

We are the custodian of data on behalf of the users that use Our Services and We do not own data, users own their data. We will store data provided for only the period within which it is reasonably needed.

WHAT WE DO WITH YOUR INFORMATION

The collection and use of personal data by AB Microfinance Bank is guided by certain principles set by the National Information Technology Development Agency (“NITDA”). These principles state that personal data should:

  • be processed fairly, lawfully and in a transparent manner;
  • be obtained for a specified and lawful purpose and shall not be processed in any manner incompatible with such purposes;
  • be adequate, relevant and limited to what is necessary to fulfill the purpose of processing;
  • be accurate and where necessary, up-to-date. In the event data is inaccurate, steps should be taken to rectify or erase such data;
  • not be kept for longer than necessary for the purpose of processing;
  • be processed in accordance with the data subject’s rights; and
  • be kept safe from unauthorised processing, and accidental loss, damage or destruction using adequate technical and organizational measures.

We will only use your information when you have provided your consent or when We are required by law to do so, and We will use your information for the following:

  • to provide customers with excellent products and Services, to manage Our business and to offer an enriched and enhanced customer experience;
  • to make appropriate use of your data to manage transactions, respond to your requests, and to provide you with more relevant products and Services;
  • to deliver Our products and Services, carry out your instructions, and provide online Banking, mobile banking and other online product and Services;
  • to review credit or loan eligibility and fulfill loan requests made by you;
  • to detect and prevent financial crimes including fraud, financing for terrorism and money laundering, this is to ensure security and business continuity;
  • to meet Our compliance obligations, to comply with laws and regulations and to share with regulators when absolutely necessary;
  • to deliver advertising to you directly or on Our websites, provide updates on special deals and offers that might interest you (unless you tell Us otherwise); and
  • to send you general announcements or important news about your account, request your feedback and We believe you should be able to select what kinds of information you receive from Us via email.

SECURITY OF INFORMATION

We adopt appropriate technical, data collection, storage and processing practices and security measures to protect against unauthorized access, misuse, alteration, disclosure or destruction of your personal information, username, password, transaction information and data under Our control. This may include the use of encryption, access controls and other forms of security to ensure that your data is protected.

We require all parties including Our staff and third-parties processing data on Our behalf to comply with relevant policies and guidelines to ensure confidentiality and that information is protected in use, when stored and during transmission. Our security controls and processes are also regularly updated to meet and exceed industry standards.

Where We have provided you (or where you have chosen) a password which grants you access to specific areas on Our site, you are responsible for keeping this password confidential. We request that you do not share your password or other authentication details (e.g. token generated codes) with anyone.

NOTIFICATION OF CHANGES TO PRIVACY POLICY

We reserve the right to change this Policy from time to time as seen fit, without any intimation to you, and your continued use of the site will signify your acceptance of any amendment to these terms. You are therefore advised to re-read the Policy on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Policy, you may terminate your use of Our Services immediately. If you object to any of the changes to Our Policy, and you no longer wish to use Our Services, you may contact Us at info@ab-mfbnigeria.com to deactivate your account. Unless stated otherwise, Our current Policy applies to all information that We have about you and your account.

We may send you Applications and Service announcement updates. You will not be able to unsubscribe from Service announcements, which contain important information Our Services which you have subscribed to. We may communicate via e-mail or telephone to provide requested Services and to resolve issues relating to your account.

COOKIES

We use data collection devices such as “cookies” on Our website and applications. “Cookies” are small files stored on your hard drive that assist Us in providing Services customized to your requirements and tastes.

You are always free to decline Our cookies if your browser permits, although in that case you may not be able to use certain features on Our website and application and you may be required to re-enter your password more frequently during a session. A cookie cannot read data off your hard disk or read cookie files created by other sites. Use of a cookie is in no way linked to any personally identifiable information.

THIRD-PARTY SITES AND SERVICES

AB Microfinance Bank’s websites, products, application, and Services may contain links to third-party websites, products and Services. Our products and Services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details is governed by their privacy practices and We will not be liable for any breach of confidentiality or privacy of your information on such sites. We encourage you to learn about the privacy practices of those third parties.

DISCLOSURE OF INFORMATION

Due to the existing regulatory environment, We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Policy. By way of example (without limiting and foregoing), We may be forced to disclose information to the government, law enforcement agencies, Our parent and/or subsidiaries, third parties, for the performance of a task carried out in the interest of the public, for the protection of your vital interest, for the performance of a contract to which you are a party to and also where you have expressly given Us written consent to disclose same.

YOUR INFORMATION AND YOUR RIGHTS

You have the following rights:

  • the right to be told how We use your information and obtain access to your information;
  • the right to have your information rectified or erased or place restrictions on processing your information;
  • the right to object to the processing of your information e.g. where the processing is based on Our legitimate interests;
  • the right to have any information you provided to Us on an automated basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another organisation, where technically feasible (“data portability”);
  • where the processing of your information is based on your consent, the right to withdraw that consent subject to legal or contractual restrictions;
  • the right to object to any decisions based on the automated processing of your personal data, including profiling; and
  • the right to lodge a complaint with the supervisory authority responsible for data protection matters.

Please note that if you request a copy of your information you may be required to pay a statutory fee.

If We hold any information about you which is incorrect or if there are any changes to your details, please let Us know so that We can keep Our records accurate and up to date.

We will retain your personal information for the duration of Our Services to you and afterwards for as long as is necessary and relevant for Our purposes as permitted by applicable laws and regulations. Where We no longer need your personal information, We will dispose of it in a secure manner (without further notice to you).

Last Updated 7th January, 2020.

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© 2025 AB Microfinance Bank Nigeria Limited. All rights reserved. | Privacy Policy | Terms of Service | Legal Disclaimer | Complaints | Client Security
logonew
28, Akintoye Shogunle Street, Ikeja, Lagos
customercare@ab-mfbnigeria.com
(+234)902 496 9999
(+234)902 496 9778

Loans

Micro Loans
SME Loans
Housing Loans

Services

Open an Account
E-Banking
About the bank
Financials
FAQ

Quick links

Terms of Service
Privacy Policy
Disclaimer
Client Security
Complaint
© 2020 AB Microfinance. All Rights Reserved
×

At AB Microfinance Bank Nigeria (ABN), we take your privacy and security important and only process your personal information to make your banking experience better.
In accordance with Nigeria Data Protection Regulation (NDPR) and other related regulations, continuing to use this platform indicates your consent to the processing of your personal data by ABN and its partners as detailed in our Privacy Policy

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